Privacy Policy
Genius Signs & Lighting Corp ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit geniussignscorp.com or contact us, how we use it, and the choices you have.
Part A — Website (geniussignscorp.com)
1. Information We Collect
Information you give us
- Contact details you submit through our quote or contact forms — name, email, phone number, business name, project location, and any project description you share.
- Messages and attachments you send us by email, text, or phone.
Information collected automatically
- Standard web analytics (page visits, approximate location, device and browser type) collected via Google Analytics.
- Server logs (IP address, timestamp, pages requested) retained for security and troubleshooting.
2. How We Use Your Information
- To respond to your quote request, schedule a site visit, and produce your signage.
- To send follow-up emails, service updates, and occasional offers directly related to work you've inquired about.
- To improve our website, understand which pages are useful, and fix issues.
We do not sell, rent, or trade your personal information to third parties.
3. Third-Party Services We Use
- Resend — delivers transactional email (lead notifications and confirmations) on our behalf. Resend privacy policy.
- Cloudflare Turnstile — automated bot/abuse protection on our forms. Cloudflare privacy policy.
- Google Analytics — anonymized website traffic analytics.
- Cloudflare — CDN and DDoS protection; retains basic request metadata.
4. Cookies
We use a small number of cookies for site functionality and analytics. You can disable cookies in your browser settings without breaking the site, although some analytics features will stop working.
5. Data Retention
Form submissions are retained in our email inbox for as long as we reasonably need them for project history and warranty follow-up. You can request deletion at any time by emailing [email protected].
6. Your Rights
California residents have rights under the CCPA to request access to or deletion of personal information we hold about them. To exercise these rights, email [email protected] with "Privacy Request" in the subject line.
7. Security
We use HTTPS across the site and industry-standard safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are directed to businesses and adults. We do not knowingly collect information from anyone under 16.
9. Changes to This Policy
If we update this policy, we will change the "Last updated" date above. Material changes will be noted on our homepage for a reasonable period.
10. Contact
Genius Signs & Lighting Corp
15204 S Broadway, Gardena, CA 90248
[email protected] · (323) 830-6789
Part B — GeniusTrack Application Privacy
GeniusTrack ("the App") is a private, internal business application developed and operated by CMMM Studios ("the operator") for the exclusive use of Genius Signs & Lighting Corp to manage its own customers, jobs, and billing. It is not a public consumer service and is not open for general sign-up. This part of the policy covers the data stored in the App and the App's integration with Intuit QuickBooks Online. It applies in addition to Part A above.
B1. Who this part covers
GeniusTrack is used only by authorized Genius Signs staff. The personal information handled by the App is primarily the business-contact information of Genius Signs' own customers, entered by Genius Signs staff in the course of running the business. Genius Signs owns that customer data; CMMM Studios operates the App and its infrastructure on Genius Signs' behalf.
B2. Information stored in the App
- Customer and job records — customer contact details (name, company name, email address, phone number, service/billing address), job details (project descriptions, status/stage, schedule dates, internal notes), and billing details (estimate and invoice amounts, billing status, payment status).
- App user accounts — for each Genius Signs staff member with access: name, email address, assigned role, and a securely hashed password. Plain-text passwords are never stored.
- Operational logs — standard server logs (IP address, timestamp, request path) retained for security and troubleshooting, and an in-app audit log of key actions (for example, "invoice pushed" or "user signed in").
B3. QuickBooks Online integration
With an authorized Genius Signs administrator's explicit consent, GeniusTrack connects to Genius Signs' own QuickBooks Online ("QBO") company using Intuit's OAuth 2.0 authorization. Through this connection the App:
- Writes to QBO — creates estimates and invoices that originate in GeniusTrack (a one-way push from GeniusTrack to QuickBooks).
- Reads from QBO — retrieves invoice and payment status so GeniusTrack can reflect whether a job has been billed and paid, and reads Product/Service items needed to build those documents.
QuickBooks remains the system of record for money and tax. GeniusTrack does not modify QuickBooks accounting data beyond creating the estimates and invoices you initiate. We use the QuickBooks connection solely to provide this functionality to Genius Signs. We do not sell, rent, or share QuickBooks data, or any data obtained through the QuickBooks connection, with any third party.
The OAuth access and refresh tokens that authorize the connection are stored encrypted at rest using AES-256-GCM, with the encryption key held in server configuration separate from the application code. The connection can be revoked at any time from within GeniusTrack (Settings → Disconnect) or from the QuickBooks side (Apps → My Apps → Disconnect).
B4. How App information is used
- To operate the business: track customers and jobs, schedule work, follow up, and produce and reconcile estimates and invoices.
- To send job-related estimates and invoices to Genius Signs' customers through QuickBooks.
- To secure the App, maintain the audit trail, and troubleshoot problems.
We do not use this information for advertising, and we do not sell it.
B5. How App information is shared
- Intuit QuickBooks Online — to create estimates/invoices in, and read billing/payment status from, Genius Signs' own QuickBooks company, at Genius Signs' direction. Intuit's handling of that data is governed by Intuit's own privacy policy.
- Hosting and infrastructure — the App runs on a private virtual server controlled by CMMM Studios, with Cloudflare providing TLS termination, CDN, and DDoS protection. These providers process request data only to deliver the service.
We do not share App data with any other third parties, and we do not sell personal information.
B6. App security
- All traffic is served over HTTPS/TLS (TLS 1.2 or higher).
- Access to the App requires authentication, with role-based permissions limiting what each user can see and do.
- QuickBooks OAuth tokens are encrypted at rest (AES-256-GCM); user passwords are stored only as secure hashes.
B7. App data retention
Customer, job, and billing records are retained for as long as Genius Signs needs them for business, warranty, and recordkeeping purposes. Genius Signs may request correction or deletion of specific records at any time.
B8. California privacy rights (CCPA/CPRA) for App data
To the extent the California Consumer Privacy Act applies, individuals whose personal information is stored in the App have the right to know what categories of personal information are collected and how they are used; to request access to, or deletion of, personal information held about them; and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under the CCPA/CPRA. To make a request, email [email protected] with "Privacy Request" in the subject line; requests are routed to Genius Signs, the business that owns the customer relationship.
B9. Children's privacy, changes, and contact
GeniusTrack is a business tool intended for adult, authorized staff and is not directed to children. Material changes to this part will be communicated to Genius Signs and reflected in the "Last updated" date above. Privacy questions about GeniusTrack can be sent to CMMM Studios (operator) c/o Genius Signs & Lighting Corp, 15204 S Broadway, Gardena, CA 90248 · [email protected] · (323) 830-6789. The GeniusTrack software license terms are in Part B of our Terms of Service.